Welcome to Utsav, a platform that connects vendors, clients, and event planners to create unforgettable events. Please carefully read and understand the following terms and conditions governing the use of our services. By registering and using our platform, you agree to comply with these terms.
- Registration and Account Use:
Client, Vendor, and Event Planner Accounts: To utilize our services, you must register for an account, providing accurate and up-to-date information. You are solely responsible for maintaining the confidentiality of your account information and any actions taken using your account.
User Authentication: We may use various methods to authenticate users, including email verification, phone verification, or other means, to ensure the security of our platform.
- . User Responsibilities:
Vendors: Vendors must provide accurate information about their services, pricing, and offerings. We reserve the right to review and approve vendor listings.
Clients: Clients must provide accurate event details, preferences, and budget information to receive tailored event proposals. Client feedback should be constructive and respectful.
Event Planners: Event planners must accurately represent their qualifications and experience. We may request proof of relevant credentials.
- Event Proposals and Agreements:
Client Requests: Clients may submit event requests, including preferences for vendors and event planners. Vendors and event planners may submit proposals in response to these requests.
Acceptance: Clients have the discretion to accept or decline vendor and event planner proposals. Acceptance constitutes an agreement between the client, vendor, and event planner.
- Payments: Vendor Fees: Vendors are responsible for the payment of fees as specified in their vendor agreement with Utsav. Payment terms are outlined in vendor agreements.
Client Fees: Clients may be required to pay fees for certain services as outlined in their agreements with vendors and event planners.
- Ratings and Reviews:
Honest Feedback: We encourage users to provide honest and constructive feedback on their experiences with vendors and event planners. Reviews should adhere to our content guidelines.
- Privacy and Security: Data Handling: We respect your privacy and handle personal data in accordance with our privacy policy. By using our platform, you consent to our data practices.
- Termination: Account Closure: We reserve the right to terminate or suspend accounts for violations of these terms or for any other reason at our discretion.
- Dispute Resolution: Dispute Resolution: Any disputes between users should be resolved directly between the parties involved. We may provide dispute resolution assistance if requested.
- Changes to Terms: Updates: We may update these terms and conditions at any time. Users will be notified of changes, and continued use of our platform constitutes acceptance of the updated terms.
- Platform Usage: Our platform serves as a meeting point for vendors, clients, and event planners to connect, communicate, and collaborate for event execution. By registering and using our platform, you agree to comply with these terms and our privacy policy.
- Preferences and Requirements: Vendors, clients, and event planners can set their preferences and requirements on our platform to match with suitable counterparts for event planning and execution.
- Event Planning and Execution: While we facilitate the connection between parties, the actual planning and execution of events are the responsibility of the involved parties. We do not control or guarantee the quality, safety, legality, or suitability of services provided by vendors or the success of events.
- Communication and Transactions: All communication, negotiations, agreements, and transactions conducted between vendors, clients, and event planners are at their discretion. We are not liable for any disputes, losses, or damages arising from these interactions.
- Third-Party Links: Our platform may contain links to third-party websites. We do not endorse or have control over the content, products, or services provided by these external sites and are not responsible for any damages or losses resulting from their use.
- User Conduct: Users shall not engage in any activity that may disrupt, interfere with, or negatively impact the functioning of the platform. This includes but is not limited to spamming, hacking, or transmitting harmful code.
- Modification and Termination: We reserve the right to modify, suspend, or terminate the platform or any part thereof at any time without notice. We may also suspend or terminate user accounts if they violate these terms.
- Liability: While we strive for accuracy and reliability, we make no warranties or representations regarding the platform's performance or availability. Users use our platform at their own risk, and we are not liable for any damages or losses.
