privacy policy

UTSAV COMMITMENT TO DATA PRIVACY PROTECTION

Welcome to Utsav ("we," "us," "our"). We are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal information of our users, including vendors, clients, and event planners, when they register and use our platform to connect and organize events.

  • Information We Collect
    • Registration Information: When you register on our platform, we collect personal information such as your name, email address, phone number, and, if applicable, the name of your organisation or company
    • Preferences and Requirements: To enhance your experience, we collect information related to your preferences and requirements for event planning and execution.
    • Communication Data: We collect data exchanged through our platform, including messages, communications, and transaction details between users.
    • Log and Usage Data: Our servers automatically record information about your usage of the platform, including IP addresses, device information, browser type, and access times.
    • Cookies and Tracking Technologies: We use cookies and similar technologies to track user activity on our platform, provide a personalised experience, and improve our services.
  • How We Use Your Information

    We use your personal information for the following purposes:
     
    • To facilitate connections and communications between vendors, clients, and event planners.
    • To customise and improve our platform to better meet your preferences and requirements.
    • To respond to inquiries, provide customer support, and resolve disputes.
    • To monitor and analyse usage patterns and improve our services.
    • To send promotional or informational messages with your consent.
    • To comply with legal obligations and enforce our Terms and Conditions.
  • Data Security:

    We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

  • Disclosure of Your Information:

    We may share your personal information with third parties under the following circumstances:

    • With vendors, clients, or event planners with whom you choose to connect and collaborate on events.
    • With third-party service providers who assist us in operating, maintaining, or improving our platform.
    • In response to legal requests, including complying with applicable laws, regulations, or court orders.
    • To protect our rights, privacy, safety, or property, and that of our users or the public.
  • Your Choices:

    You have the following rights regarding your personal information:

    • To access, update, or correct your personal information.
    • To request the deletion of your personal information (subject to legal limitations).
    • To withdraw consent for certain processing activities.
    • To opt-out of promotional communications.
  • Changes to this Privacy Policy

    We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page with the effective date.

  • Contact Us
    If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at contact@utsav.com