FREQUENTLY ASKED QUESTIONS (FAQS)

Frequently Asked Questions (Services)

How can I become a vendor/stallholder on your platform?

To become a vendor/stallholder on our platform, you can start by filling out our vendor registration form. We'll review your application and get in touch with you to discuss further steps:

  1. Catering Services – Start by considering your event type, budget, and dietary preferences. Explore different catering options, request tastings, and read reviews to make an informed choice. Counter can be opt in multiple options.
    • Open Table
    • Canopy
    • Octanorm
  2. Event Decorators and Stylists – Share your vision and preferences with the decorator or stylist. They will work closely with you to create a decor plan that matches your theme and style.
What types of events do you cater to?

We cater to a wide range of events, including weddings, corporate gatherings, conferences, festivals, and more. Our diverse vendor network ensures that we can accommodate various event types. We cater all locations based event

Indoor Event: Indoor event planning offers a multitude of advantages, foremost among them being the predictability and control it provides.

Outdoor Event: Outdoor event planning offers a refreshing escape from the conventional, inviting guests to bask in the beauty of nature and embrace the open air.

PoolSide: Poolside event planning offers a distinct advantage by infusing your gathering with an atmosphere of relaxed luxury and aquatic allure.

Tarrace Event: Terrace event planning offers an advantage by providing a versatile and elevated space for your celebrations.

Are there any fees associated with becoming a vendor/stallholder on your platform?

We offer different vendor packages, some of which may include a subscription or listing fee. The details of fees and packages will be provided during the registration process

How do I update my vendor/stallholder profile?

You can update your vendor/stallholder profile by logging into your account on our platform. From there, you can edit your profile, upload new images, and update your contact information.

Can I showcase my portfolio on your platform?

Yes, you can showcase your portfolio by adding high-quality images and descriptions of your products or services to your vendor/stallholder profile.

How do I receive inquiries and bookings from event planners or organizers?

Event planners or organizers can contact you directly through the contact information provided in your vendor/stallholder profile. We recommend responding promptly to inquiries to secure bookings.

What should I do if I receive a booking request?

When you receive a booking request, review the details and requirements of the event. If you can accommodate the request, respond to the event planner or organizer with a confirmation and any additional information they may need.

Can I communicate with event planners/organizers through your platform?

Yes, you can communicate with event planners/organizers through our platform's messaging system. This helps keep all communication organized in one place.

How do I handle payments for my services/products?

Payments for your services or products are typically handled directly between you and the event planner/organizer. We recommend discussing payment terms and methods with them.

What should I do if I encounter issues or disputes with event planners/organizers?

In the event of issues or disputes, we encourage open and constructive communication to resolve them. If needed, you can reach out to our support team for assistance in finding a resolution.

How can I improve my visibility on your platform?

To enhance your visibility, keep your vendor/stallholder profile up-to-date with high-quality images and descriptions. Encourage satisfied clients to leave reviews, and consider our premium packages for additional promotional opportunities.

Do you provide any marketing or promotional support for vendors/stallholders?

Yes, we offer marketing and promotional opportunities for vendors/stallholders through our platform. Contact our support team to explore available options.

If you have any more questions or need further assistance as a vendor or stallholder on our platform, feel free to reach out to our support team, and we'll be happy to assist you.

How do I choose the right catering service for my event?

Start by considering your event type, budget, and dietary preferences. Explore different catering options, request tastings, and read reviews to make an informed choice.

Can the catering service accommodate special dietary requirements?

Many caterers offer customized menus for dietary restrictions, allergies, or cultural preferences. Discuss your needs with potential caterers during the planning process.

How can I find the right entertainment for my event's theme?

Consider the event theme, audience demographics, and budget. Our platform offers a variety of entertainment acts, making it easier to find the perfect fit.

Do entertainers provide their equipment, or do I need to arrange it separately?

It varies by entertainer. Some provide their equipment, while others may require you to arrange it. Be sure to clarify this during the booking process.

How can I ensure that the decor aligns with my event's vision?

Share your vision and preferences with the decorator or stylist. They will work closely with you to create a decor plan that matches your theme and style.

Can I request custom or themed decor?

Absolutely! Many decorators specialize in custom and themed decor. Discuss your ideas and expectations with them to bring your vision to life.

What rental items are commonly needed for events?

Common rentals include tables, chairs, linens, lighting, and audiovisual equipment. The items you need depend on the nature and scale of your event.

How far in advance should I book event rentals?

It's advisable to book event rentals several months in advance, especially for larger events. Popular items can get booked quickly, so early reservations are recommended.

What AV equipment do I need for a corporate conference?

The AV requirements depend on the conference's size and format. It may include microphones, projectors, screens, and sound systems. Discuss your needs with AV vendors for tailored solutions.

Do AV vendors provide technical support during the event?
Yes, many AV vendors offer technical support and on-site technicians to ensure smooth operations during your event.
How can I find the perfect wedding gown or tuxedo?

Start by browsing through our fashion and attire vendors. Schedule fittings and consultations to find the attire that suits your style and fits perfectly.

Do attire vendors offer alteration services?

Many attire vendors provide alteration services to ensure your outfit fits you perfectly on your special day.

Frequently Asked Questions (Events)

What types of events do you plan and organize?

We have expertise in planning a variety of festival events, including music festivals, cultural festivals, food festivals, and community celebrations. Our goal is to create memorable experiences for attendees. We organise big range of Events

  • Recreational Activities:
  • Celebrations and Festivals:
  • Corporate Events:
  • Children and Family Activities:
  • Community Engagement Activities
How do I get started with planning my event through your platform?

To begin planning your event with us, you can fill out our event inquiry form or contact our event planning team directly. We'll schedule a consultation to discuss your vision, goals, and requirements.

What sets your event planning services apart from others?

We take pride in our commitment to creativity, attention to detail, and dedication to seamless execution. Our goal is to transform your vision into a memorable and stress-free event experience, ensuring every detail is meticulously handled.

Can you assist with event themes and decor concepts?

Yes, our event planners are skilled in creating unique themes and decor concepts tailored to your event's style and objectives. We work closely with you to bring your creative ideas to life.

How can I obtain a quote for your event planning services?

You can request a customized quote for our event planning services by filling out our contact form or contacting our team. We'll provide you with a detailed estimate based on your event's specific requirements.

Can you help with venue selection and coordination?

Absolutely, we offer venue selection and coordination services. We'll identify suitable venues, negotiate contracts, and handle logistics to ensure your event location aligns perfectly with your vision.

Do you provide assistance with budgeting for events?

Yes, we can help you create and manage a budget for your event, ensuring that you stay within your financial constraints while achieving your desired event goals.

How do you handle vendor selection and management?

Our team has an extensive network of trusted vendors and suppliers. We carefully select and manage vendors based on your event's needs, ensuring they align with your vision and quality standards.

Can you handle event permits and legal requirements?

We can assist with obtaining necessary event permits and ensuring compliance with local regulations. Our team will guide you through the legal aspects of event planning to ensure a smooth process.

What steps do you take to ensure event safety and security?

Safety and security are paramount to us. We work with professional security personnel and have contingency plans in place to address any unforeseen situations, ensuring the safety of all attendees.

Do you offer event promotion and marketing services?

Yes, we provide event promotion and marketing services to help increase attendance and visibility for your event. Our services may include social media marketing, press releases, ticketing solutions, and more.

Frequently Asked Questions (Venues)

What types of venues do you offer for events?

We provide a diverse range of venues to accommodate various event types, including indoor and outdoor spaces, ballrooms, gardens, conference centers, unique historic sites, and more. Our goal is to match your event with the perfect venue that suits your vision.

How do I find the right venue for my event?

Finding the right venue is easy with our assistance. You can browse our venue catalog and use filters to narrow down options based on your event size, location, style, and budget. Alternatively, our event specialists can recommend venues tailored to your needs.

Can you help with venue visits and tours?

Yes, we can arrange venue visits and tours for you to personally inspect and experience the selected venues. Contact our team to schedule a visit and get a feel for the space.

Do you provide assistance with venue selection and negotiation?

Absolutely, our venue experts assist with both venue selection and contract negotiation. We leverage our industry expertise to secure the best terms and conditions for your event.

What amenities are typically included with the venues?

Each venue comes with its unique set of amenities, which may include audiovisual equipment, catering services, seating arrangements, parking, and more. We provide detailed information about the amenities for each venue in our catalog.

Can you handle event logistics and setup at the venue?

Yes, our event planning services encompass logistics and setup at the venue. We ensure that everything from seating to decor and technology is seamlessly executed according to your event plan

How can I check the availability of a venue for my desired event date?

You can inquire about venue availability by filling out our contact form or contacting our team directly. We'll check the venue's availability and assist you in securing the date.

Do you provide assistance with event permits and regulations related to the venue?

Yes, we can assist with obtaining necessary event permits and ensuring compliance with local regulations specific to the chosen venue. Our goal is to streamline the process and ensure a smooth event

What are the cancellation and refund policies for venue bookings?

Venue cancellation and refund policies vary depending on the specific venue and contract terms. We will provide you with detailed information about the policies for your selected venue during the booking process

Can you recommend venues suitable for specific event themes or styles?

Yes, our event specialists are skilled at recommending venues that align with your event's theme, style, and ambiance. Whether you're planning a rustic wedding or a high-tech corporate conference, we have the right options for you.

Is parking available at the venues, and do you offer transportation services?

Many of our venues offer parking facilities, and we can arrange transportation services if needed. We'll help you coordinate logistics to ensure a convenient and hassle-free experience for your guests.

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